The most integrated CRM with Autopack DMS
Traction CRM and Autopack DMS exchange data in both directions — inventory, Shop Scheduler, Work Orders, quotes and more. A seamless integration for your sales and service teams.
How it works
Two platforms. One data flow, in both directions.
Unlike a simple integration, Traction CRM exchanges information in both directions with Autopack DMS. What your team enters in the CRM appears in the DMS — and vice versa.
← What arrives in your CRM
Traction CRM receives from Autopack
- ←Complete vehicle inventory (new, used)
- ←Stock and products (parts & accessories)
- ←Shop Scheduler — service appointments
- ←Customer account balances
- ←Complete client database (initial import)
- ←Detailed vehicle information
- ←All service appointments
Bi‑dir‑ec‑tion‑al
↓→ What goes to your DMS
Traction CRM sends to Autopack
- →Work Orders created in Traction CRM
- →Parts status updated in real time
- →Complete quotes from Traction CRM
- →Full quote pushed to the DMS
↕ Result: your teams work in one tool. Data is always current in both platforms, with zero re-entry.
The Traction CRM Advantage
A seamless integration with Autopack DMS
We call it a seamless integration — an experience where the CRM and DMS function as one system, without friction, delay, or missing data.
Real-time
Data flows instantly between Traction CRM and Autopack DMS — no delay, no manual sync required.
Fully Bidirectional
Not just read-only. Traction CRM writes to Autopack — Work Orders, parts status, quotes — so your DMS is always up to date.
Zero Duplicates Guaranteed
The unique Autopack client ID is kept in Traction CRM — no risk of duplicates, neither at initial import nor in daily operations.
All Integration Features
What Traction CRM exchanges with Autopack DMS
A complete and powerful integration — covering inventory, service, financial transactions and the sales process.
Vehicle Inventory
Traction CRM receives in real time the complete new and used vehicle inventory from Autopack DMS. Your sales advisors always work with the right stock, with no manual updates.
Stock, Parts & Accessories
Parts and accessories inventory from Autopack DMS is synced into Traction CRM to keep your service and sales teams informed in real time.
Shop Scheduler & Service Appointments
The Shop Scheduler and all service appointments from Autopack DMS are visible directly in Traction CRM, for complete client follow-up across sales and service.
Customer Account Balances
Traction CRM receives customer account balances from Autopack DMS. Your teams have complete financial information to better personalize their approach.
Work Orders — from Traction to the DMS
Work Orders created in Traction CRM are pushed directly to Autopack DMS. No need to re-enter work orders — both systems stay perfectly synchronized.
Parts Status in Real Time
Parts status updated in Traction CRM is automatically transmitted to Autopack DMS. Your service department always has the most recent information, on both sides.
Complete Quotes to the DMS
All quotes created in Traction CRM are pushed directly to Autopack DMS. Your advisors build the quote in the CRM and it appears automatically in the DMS — no double entry.
Detailed Vehicle Information
Traction CRM receives all technical and commercial vehicle information from Autopack DMS — to enrich client files and facilitate sales follow-up.
Complete Coverage
Sales and service — both departments are covered
The bidirectional integration between Traction CRM and Autopack DMS covers your entire dealership, from sales to service, for a unified client view.
Sales
Service
Risk-free launch
Zero duplicates. Zero data loss at launch.
When you start a CRM mandate with Traction, the first thing we do is import your entire database from Autopack DMS. Your clients are there. Your history is there. And no duplicate will ever be created.
Complete Autopack database import at launch
- All your clients imported from Autopack DMS from day one
- The unique Autopack client ID is kept in Traction CRM
- No duplicates created during initial import or future operations
- Complete client history continuity between both systems
- Fast transition with no data or client relationship loss
Who uses this integration?
Automotive and recreational vehicle dealerships trust Traction CRM with Autopack DMS
Traction CRM is used by multiple dealerships who rely on this bidirectional integration every day to manage their sales and service.
Frequently Asked Questions
Everything you need to know about the Traction CRM & Autopack DMS integration
Ready to connect Autopack DMS to your CRM?
Discover how the bidirectional integration between Traction CRM and Autopack DMS can transform the way you work, from sales to service.
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